7 Fixes for Samsung TV Plus Not Working
With so many streaming services out there,Samsung TV Plusis a great option for catching live TV channels. But if you’re having trouble with channels not loading, videos buffering too much, or the app not opening, here’s what you can do to fix it.
Table of Contents
Before We Start
We recommend you test these simple troubleshooting methods first. If you have already tried out, feel free to skip this section.
Tip:New to Samsung TV? Learn the functions ofeach button on the Samsung Smart TV Remote.
1. Reset Network Settings
We recently encountered an issue on our Samsung Smart TV where theWi-Fi was connected, but the internet was not working. While we thought the Samsung TV Plus app had a problem, it turned out to be a network issue. If you face a similar situation, it might be a network problem. you’re able to try resetting your network settings, just like we did, to fix the issue.
Here’s what you need to do:
Tired of auto-playing video previews? You canstop Samsung TV from automatically playing video previews.
2. Update Samsung TV
A software glitch in your Samsung TV may affect the Samsung TV Plus, or there might be an issue with the app. Consider updating the TV software. For that, head toAll Settings > Support > Software Updateon your Samsung TV, then selectUpdate Nowto search for new updates.
3. Change DNS Settings
Did you adjust your TV’s default DNS settings to enhance privacy, security, and reliability? However, that may cause an unstable internet connection and some TV apps won’t work properly. Here’s how to restore the DNS settings to their default state.
Note:IfGet automaticallyis displayed next to theDNS setting, no changes have been made, so you can skip this section. However, ifEnter manuallyis displayed, it indicates that either you or someone else has changed the DNS settings on your TV.
4. Set Correct the Date and Time on Samsung TV
Incorrect time and date settings may lead to syncing issues between your Samsung Smart TV and Samsung TV Plus servers. Since numerous channels run live, this problem becomes more noticeable. We recommend you to set accurate date and time settings on your TV.
Here’s how to do it:
Did you know that you cancontrol a Samsung Smart TV from your phone?
5. Clear the Cache
Sometimes, old cached data can cause problems with the Samsung TV Plus app. Clearing the cache can often resolve these issues. Here’s how:
6. Reinstall Samsung TV Plus
Sometimes, the Samsung TV Plus app itself might be corrupted or have a glitch. Reinstalling the app can often resolve these kinds of issues. Here’s how to do it:
Uninstalling Samsung TV Plus:
Installing Samsung TV Plus:
7. Factory Reset Your Samsung TV
If the solutions mentioned earlier don’t fix the issue, you may reset your Samsung Smart TV to factory state. This will restore the TV to its original factory settings, resolving any tweaks that might be causing Samsung TV Plus to stop working. Keep in mind that during this process, all your data, including account information and download apps, will be erased and you’ll need to enter those details again.
Here’s how you can reset your Samsung TV:
- What do I do if Samsung TV Plus still isn’t working on my TV?
As a temporary measure, you can use theSamsung TV Pluson your Samsung Galaxy phone. You’ll have to sign in to your Samsung account and you’re good to go.
- Are there any other free live TV streaming services I can try?
Yes, you may check out streaming services like Freevee, Pluto TV, Tubi, Peacock, and more.
- The channels on Samsung TV Plus are freezing or buffering. How can I fix it?
If you experience buffering or freezing, check your internet connection. you may try toggling the Wi-Fi on and off to re-establish the connection, or you may reset the network settings on your Samsung TV.
- What if you can’t find any specific channels on Samsung TV Plus?
Certain channels might not be available on Samsung TV Plus due to location restrictions, content availability, or updates to the channel lineup.
Continue Enjoying Samsung TV Plus
While Samsung TV Plus may not offer content as impressive as Netflix, many users still rely on it for entertainment or news shows. The above guide will help you fix the Samsung TV Plus not working issue on your Samsung Smart TV. Read our guide ifNetflix is not workingon your Samsung Smart TV.
Rahul is your go-to guide for fixing Windows, Steam, Android, Samsung TV, and Google Chrome. An engineering college dropout who followed his passion for tech, he brings 3 years of troubleshooting experience and 2+ years of running his own tech blog to the table. When he’s not solving your tech problems, you’ll find him unwinding with the latest anime or K-drama.
